Innovation is blah blah

I would like to take this opportunity and try and disrupt the notion of innovation. If I was under pressure to give my thoughts on Innovation I would say this… Innovation is based on three “jobs” Technical, Functional, Emotional Of the three which one do you think is most important? Think about it this way. Let’s say that you are in New York and you need to get to England, and your choices of getting there are by plane or ship. Which would you choose? Most would say plane and for the simple reason because it’s...

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Adding value is in the details

Adding value is a continuous flow There’s always going to be added value to be found in the already existing value you are providing, it’s inevitable that there will be opportunities to observe what you are maintaining and thus grow that maintenance. By not observing what you’re maintaining you may be missing out on opportunity to add value where the slightest adjustment or fine tuning may increase value or decrease what is affecting you to add value. Race Car teams are fixated on continuous adding value, they don’t just settle for...

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Pieces to the puzzle.

The last few months i’ve been observing various people on twitter regarding CRM, CEM, AND SCRM. One of those people is Graham Hill, @grahamhill has shared his knowledge in the field of customer centric innovation, which means deliver  the best possible products and services that satisfy completely the jobs and outcomes customers are trying to accomplish through co-creation. Here’s what he has said, the pieces of the puzzle…. Customer Relationship Management (CRM) is about corporations Customer Experience Management (CEM) is...

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Why Influence disrespects Intuition

Influence takes away the conscious participation in your life. Influence is something that takes you away from ever seeing the real value you have within you, the purpose you were born to bring forth and the lessons you will encounter in each stage of your unfolding life. Influence causes people not to make their own choices, they turn their heads like swivel sticks and jump on the next bandwagon that comes along because it’s the psychological factors that play their roles in those influential moments. If you are influenced easily, you will...

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A visual of mindmaps and taking notes

Have you ever thought what  it would be like  to map out your thoughts and see what the results would be? Taking notes and mindmaps is a great way to make sense of  how ideas come to you and how more so you can create ideas from notes  you’ve taken on a variety of subjects that  you came across in any given moment throughout the day. Taking notes is more or less observations of information and releasing it into a mindmap so you can keep your mind clear and focused that way information doesn’t become overload. When you take...

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